Terms of Service
Effective date: November 14, 2026
Last revised: November 14, 2026
Service and accounts
OpenRill LLC operates InnCortex at inncortex.com for restaurant teams managing private dining inquiries. You must have authority to act for the restaurant, keep account credentials secure, and submit only information you are authorized to use. Notify us promptly of unauthorized access.
Eligible restaurant locations
InnCortex serves U.S. restaurant locations outside New Mexico. Eligibility depends on the physical location being served. Provide an accurate location address and notify us before changing it. OpenRill LLC may decline or suspend service for an ineligible location.
Subscriptions and cancellation
The free period lasts 14 days from signup. After that, the subscription renews monthly at $99 per location if you authorize recurring billing. You may subscribe immediately or upgrade during the free period. Paid billing begins when you confirm either option. Cancel before the free period ends to avoid the first charge, or cancel before your next renewal to stop future charges. Paid access continues through the current billing period.
Replies and bookings
Your team reviews suggested replies and confirms availability, pricing, and bookings before making commitments to guests. The restaurant sets its own deposit, cancellation, and refund terms and handles guest payment disputes.
Customer content
You retain your rights in the content you submit. You authorize OpenRill LLC and its service providers to process it as needed to provide, secure, and support the service. You are responsible for the information you collect from guests and for providing any notices or obtaining permissions required for your use of that information.
Acceptable use
Use InnCortex for legitimate restaurant inquiries. Do not send spam, access another restaurant’s records, or submit payment card details through inquiry forms.
Suspension and liability
We may suspend access for nonpayment, material violations of these terms, or a threat to the service or other users. To the extent permitted by law, OpenRill LLC is not liable for indirect or consequential losses, including lost profits or bookings. Its total liability arising from the service is limited to the greater of $100 or the fees you paid for the affected location in the 12 months before the event giving rise to the claim. These limits apply only where permitted by law.
Contact
OpenRill LLC · hello@inncortex.com